Holy cow. The customer service is horrible. Couldn't even get to the point of payment before the owner hung up on me. Would not recommend.
Also, to complain a place is not open on Saturdays is funny. Heaven forbid someone have a day off.
I bet Joseph Cort has never made a mistake. Nope, never. haha
When I called I was told to keep the truck over the weekend at no extra charge. I repeated this and verified again when I picked the truck up. When I dropped it off the owner yelled at me, tried to charge me for overtime and was an absolute abusive jerk who is need of anger management and customer service skills.He also needs to train his employees to communicate with customers and him on what has been promised. I will go out of my way to never use this center again. It is well worth he extra money to rent from Moses or Connell. I would even rent from Spokane, before renting from this location again.
Not open on Saturday??!
Awesome service. Kinda funny how some rate it low and never actually ask questions. I've used this company for over 20 years and it's been awesome. Those negative reviewers need to get a job and stop complaining so much. haha
Heads up for these snakes! I recently rented from them and they tried to pull a fast one, charging me double for their service. I find it hard to believe it was an error, though they played it off as an accident. Check your bank statement if you must use this business.
U Haul Neighborhood Dealer is a US Point Of Interest based in Othello, Washington. U Haul Neighborhood Dealer is located at 1055 S Broadway Ave, Othello, WA 99344, USA.
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